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I booked this as a family holiday, but was very disappointed by the experience. The hotel staff are not interested, the bar man was like Lord Lucan, and if you attempted to serve yourself, he would suddenly appear. We were All inclusive, and the hotel description says snacks and drinks available from the Pool Bar We pointed this out to the Management on 4 occasions, and they said they would sort it out None of the advertised slides were working, 2 of them had large portions removed!
The food was just about acceptable, especially if you spoke to the chef in the morning as he would then make you an omelette. I will not be going here again, and this has put me off Tunisia altogether. Its a shame the Holiday rep wouldn't do anything, unless you were booking a trip off him. Me and my friend stayed at Karawan April Upon our pick up from the airport,we were kept waiting for over an hour. When we finally arrived at our hotel, We waited one for keys for one hour The next morning Meeting with rep Nabil was useless, tried to sell excursions in a "welcome meeting" that lasted way too long and was not very informative, when you didn't book a trip that was it, he wasn't interested.
Selection of drinks at the 'all inclusive' bar Alco diluted. Had to wait for bar staff sometimes up to 10 min. Some days, tables in the restaurant were not laid correctly or cleaned. Waiters stood round watching everyone while they ate, making you feel very uncomfortable.
Wi-Fi connection wasn't always working. Hotel Karawan was a complete nightmare and disappointment. Their website completely miss lead us!! We do NOT recommend staying here, how it has a 3 star rating is beyond me!!
It was New Years celebration. Nothing special,if you want to eat good and you want something special dont go there,but if you want to be near of the city centre and shopping its good choice,but its really easy hotel,it could be little bit cheaper. Its not quiet hotel,streets r from all the sides,even if u want to go to the beach u must to cross street where the cars goes all day,sunbeds and umbrellas are for the payment.